
Credit Terms
1% 10 Days - Net 30 Days, to credit worthy customers, FOB
our Clearfield, Utah warehouse. Accounts past due will be charged 1
½% per month late fees. Minimum order amount for new credit
accounts is $500.00 net. Past due invoices paid outside of terms
are disqualified from any sheltered income.
Credit Cards
LibertyWare accepts Visa, Mastercard, Discover, and
American Express. Minimum credit card order is $100.00 net.
Prepaid Freight
Orders over $1800.00 net will be shipped freight prepaid
to any location within the Contiguous 48 States.
Backorders
LibertyWare reserves the right to cancel backorders on
prepaid shipments.
Add-Ons
Add-ons to pending prepaid backorders are generally
accepted. Freight intensive items will not be allowed as an
add-on. Shipment of add-ons cannot be guaranteed.
Drop Shipments
Gladly accepted with no drop ship charge.
Freight Damage
Damage to merchandise that occurs in transit is the
responsibility of the shipping company. The consignee must
sign for individual pieces and note any damage upon receipt of the
product. In the event the consignee fails to note shortages
or damages on any shipment, the consignee then assumes the
responsibility of damage for the shipping company.
LibertyWare will gladly assist in filing freight claims on any
freight damaged LibertyWare shipment as long as these instructions
are followed explictly.
Concealed Damage & Shortages
Shortages or concealed damage must be reported within 48
hours after receipt of the shipment.
Repack Charge
When glass shakers, ceramic items, or acrylic display
cases are ordered, and shipped via small package carrier, a $5.00
per case repack charge will apply.
Small Order Handling Fee
Orders that are less than $100.00 net will be charged a
$10.00 handling and packing fee.
Printing Errors
LibertyWare is not responsible for printing errors.
Product pricing, case packs, or specifications subject to change
without notice.
Returns & Cancellations
Returned merchandise will not be accepted without written
authorization and an assigned Return Merchandise Authorization
Number (RMA). An authorized return must be prepaid and is
subject to inspection and a 25% restocking charge. Returns
must be made within 6 months from the original date of sale.
Merchandise must be retuned in original shipping cartons in full
cases. No returns accepted of discontinued or custom
merchandise. A cancellation fee of 30% will apply to all
cancelled orders of custom merchandise.
Returned Check Fee
A $25.00 charge will be issued for any returned
checks.
Broken Case Charges
No broken case charge applies. Cases that cannot be
broken include - but are not limited to Ceramics, Flatware Inner
Packs, and any item sold in its standard unit of measure.