Terms and Conditions
1% 10 Days - Net 30 Days, to credit worthy customers, FOB our Clearfield, Utah warehouse. Accounts past due will be charged 1 ½% per month late fees. Minimum order amount for new credit accounts is $500.00 net. Past due invoices paid outside of terms are disqualified from any sheltered income.
LibertyWare accepts Visa, Mastercard, Discover, and American Express. Minimum credit card order is $100.00 net.
Orders over $1800.00 net will be shipped freight prepaid to any location within the Contiguous 48 States.
LibertyWare reserves the right to cancel backorders on prepaid shipments.
Add-ons to pending prepaid backorders are generally accepted. Freight intensive items will not be allowed as an add-on. Shipment of add-ons cannot be guaranteed.
Gladly accepted with no drop ship charge.
Damage to merchandise that occurs in transit is the responsibility of the shipping company. The consignee must sign for individual pieces and note any damage upon receipt of the product. In the event the consignee fails to note shortages or damages on any shipment, the consignee then assumes the responsibility of damage for the shipping company. LibertyWare will gladly assist in filing freight claims on any freight damaged LibertyWare shipment as long as these instructions are followed explictly.
Concealed Damage & Shortages
Shortages or concealed damage must be reported within 48 hours after receipt of the shipment.
When glass shakers, ceramic items, or acrylic display cases are ordered, and shipped via small package carrier, a $5.00 per case repack charge will apply.
Small Order Handling Fee
Orders that are less than $100.00 net will be charged a $10.00 handling and packing fee.
LibertyWare is not responsible for printing errors. Product pricing, case packs, or specifications subject to change without notice.
Returns & Cancellations
Returned merchandise will not be accepted without written authorization and an assigned Return Merchandise Authorization Number (RMA). An authorized return must be prepaid and is subject to inspection and a 25% restocking charge. Returns must be made within 6 months from the original date of sale. Merchandise must be retuned in original shipping cartons in full cases. No returns accepted of discontinued or custom merchandise. A cancellation fee of 30% will apply to all cancelled orders of custom merchandise.
Returned Check Fee
A $25.00 charge will be issued for any returned checks.
Broken Case Charges
No broken case charge applies. Cases that cannot be broken include - but are not limited to Ceramics, and any item sold in its standard unit of measure.